Information for new customers

► How do I become a customer of Rimba?

You can fill in our registration form to become a customer. To become a customer of Rimba, you must be in possession of a valid VAT number and registration with the Chamber of Commerce. After our sales department has checked your account information, you are able to log in with your email address and password. Please fill in our registration form here.

Please note that we cannot dropship your orders.

► How can I place my order?

You can only place an order with us if you are a registered customer and logged in on to our website. Simply enter a term, product name, brand, article number or EAN code in the search bar and relevant products will appear. Items can be easily added to your shopping cart by clicking the ‘in shopping cart’ button. Click on ‘Shopping Cart’ for an overview of all items that are currently in your cart. In your shopping cart, you are able to make any changes to your order before completing it. Select the correct delivery address and your order has been placed. Our warehouse will start working on your order!

There are two other methods to easily and quickly place an order. This can be done through two forms: a Quick Order or a Batch Order.

If you are not able to place your order online, you can always call us on +31765414484 or mail us at sales@rimba.eu.

► How can I receive a catalog?

All new customers receive our catalogs, which will be included in your first order. All catalogs are also available online as PDF for our registered customers.

► Can I receive testers and POS material for my shop?

It is possible to receive testers of our products to recommend, demonstrate and let your customers feel the product. Many testers are not shown on our website. Contact us for more information: we are happy to help you set up your store properly!

Other POS material, including displays, can be found here.

► Where can I find product feeds (API, XML en CSV)?

We have several products feeds available for our registered customers:

• • XML Live Feeds
• • CSV Downloads
• • API
• • ZIP (for pictures)

The product feeds can be found here (login required).

► How do I sign up for the newsletter?

When filling in our registration form, you can already sign up for our newsletter. You are able to unsubscribe from our newsletter at any time by clicking ‘My Account’ and ‘Information’, where you can click the box: ‘Sign up for our newsletter’. Establish your preferences regarding the newsletter here (login required).

Our newsletter contains the latest products and interesting offers. In this way, you will be informed of all updates in our assortment.

► Which brands does Rimba sell?

You will find numerous prominent and well known brands in our collection. With famous erotic brands including Satisfyer, Lelo, Kiiroo, Svakom, Fifty Shades of Grey, Autoblow, Pretty Love and Je Joue, Rimba is the perfect wholesaler for you. An overview of all brands can be found here.

In addition to being a distributor of erotic brands, Rimba has six brands that are manufactured and enhanced in our atelier in Etten-Leur, the Netherlands. Our 5 brands are commonly known and praised for their quality and reliability. Curious about our own brands? Click here for more information.